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The HiPP reference, written by parents
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Trust · corrections, questions, orders

Contact

The answer

Write to us for a correction or a question about a page on this site, and to the retailer named in your confirmation for anything about an order. Every correction is logged on the corrections page with its date and what changed. We do not answer questions about an individual baby; those belong with a pediatrician, and we say so rather than guess.

Please do not include your child's name or medical details.

Other ways to reach us

  • OrdersThe retailer named in your confirmation email, or the order status page with your order number
  • Recall reportsTell the seller first, then us; keep the tin and the batch code